Terms of sales
Agreement to be Legally Bound by Terms
By accessing or using the websites, mobile applications or blogs (collectively, the “Site”) provided by SAS GOOD BRANDS or our subsidiaries or affiliates (herein referred to as “GOOD BRANDS,” “we”, “us” or “our”), including, without limitation, https://www.typology.com and https://uk.typology.com, pursuant to which we offer our exclusive beauty products or other products for the purchase (the “Products”), you agree to be bound by the terms and conditions contained by this Agreement and all other terms incorporated herein by reference.
Subject to applicable law, GOOD BRANDS reserves the right, in its sole and absolute discretion, to modify all or any portion of this Agreement at any time without incurring any liability or obligation whatsoever to you or any other person or entity. You may read a current, effective copy of this Agreement at any time by selecting the “Terms of Use” link on the Site. You should periodically visit this page to review the current Agreement so you are aware of any revision to which you are bound. If you do not agree to abide by this or any future Agreement, do not use or access (or continue to use or access) the Site.
The nullity of a contractual clause does not entail the nullity of the Terms and Conditions of this agreement. The temporary or permanent non-application of one or more clauses of the Terms and Conditions by GOOD BRANDS shall not constitute a waiver on his part of the other clauses of the Terms and Conditions which continue to produce their effects.
1 - Privacy
Please refer to our Privacy Policy for information about how we collect, use, disclose and otherwise process information about you.
2 - Account Registration and Security
When you make a purchase through a Website, you must either register for a GOOD BRANDS account (an "Account") or check out as a guest. If you choose to make a purchase as a guest, you will still be required to provide certain personal information to allow us to process your Order (as defined below in Section 5). When you make a purchase with us through a Website, you agree: (i) that you will provide complete and accurate information about yourself; and (ii) if you have registered for an Account, to promptly update such information as it changes to ensure that it is kept accurate and complete. You are solely responsible for the accuracy of all information that you provide to GOOD BRANDS, regardless of whether you register for an Account or purchase as a guest. In the event that you do not provide or update such information, or GOOD BRANDS has reasonable grounds to suspect that you have not provided or updated such information, GOOD BRANDS shall have the right, in its sole and absolute discretion, to prevent you from using any of its Websites.
If you have registered for an Account, it is your sole and absolute responsibility to keep the password and other information provided to you by GOOD BRANDS confidential and secure. In the event that your password and/or Account are used without your consent or that you discover any other breach of security, you agree to promptly notify GOOD BRANDS via the Technical + Other section of our contact page. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your Account after you have reported a breach of security to us. You are solely responsible for any and all activities which occur under your Account.
3 - Use of website
The Site contains material, including but not limited to software, text, graphics and images (collectively referred to as the “Content”). We may own the Content, or portions of the Content may be made available to us through arrangements that we have with third parties. We do not guarantee that any Content you access on or through the Site is or will continue to be accurate. The Content is protected by France and foreign intellectual property laws. Unauthorized use of the Content may result in violation of copyright, trademark, and other laws. You have no rights in or to the Content, and you will not use, copy or display the Content. No other use is permitted without our prior written consent. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of any of the Content on any other website or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this Agreement, your right to access and/or use the Content and Site shall automatically terminate and you shall immediately destroy any copies you have made of the Content.
The trademarks, service marks, and logos of Typology (the “Typology Trademarks”) used and displayed in connection with the Services are trademarks or service marks of GOOD BRANDS. Other company, product, and service names located on the Site or otherwise used in connection with the Services may be trademarks or service marks owned by third parties (the “Third Party Trademarks”, and, collectively with the Typology Trademarks, the “Trademarks”). Nothing on the Site, in the Services or in this Agreement should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site or otherwise used in connection with the Services without our prior written consent specific for each such use. The Trademarks may not be used to disparage us or any applicable third party, our or the applicable third party’s products or services, or in any manner (using commercially reasonable judgment) that may damage any goodwill in the Trademarks. Use of any Typology Trademarks as part of a link to or from any website is prohibited without our prior written consent. All goodwill generated from the use of any Typology Trademark shall inure to our benefit.
You agree not to: (a) take any action that imposes an unreasonable load on the Site’s infrastructure; (b) use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site; (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or making up the Site; (d) delete or alter any material we or any other person or entity posts on the Site; or (e) otherwise take any action in violation of our guidelines and policies.
If you have registered for an Account, it is your sole and absolute responsibility to keep the password and other information provided to you by GOOD BRANDS confidential and secure. In the event that your password and/or Account are used without your consent or that you discover any other breach of security, you agree to promptly notify GOOD BRANDS via the Technical + Other section of our contact page. We are not responsible for your failure to comply with this clause, or for any delay in shutting down your Account after you have reported a breach of security to us. You are solely responsible for any and all activities which occur under your Account.
4.1 - Orders - Making Purchases through a Website
To place an order, the consumer, after having filled his virtual basket by indicating the selected products and the desired quantities, then clicks on the "Order" button and provides information on delivery and payment method.
Before clicking on the "Confirm Order" button, the consumer has the opportunity to check the details of his order and its total price and to return to the previous pages to correct any errors or possibly modify his order.
Confirmation of the order implies acceptance of the terms and conditions of this agreement. An e-mail acknowledging receipt of the order and its payment is sent by the seller as soon as possible.
Any order modification by the consumer after confirmation of his order is subject to acceptance by GOOD BRANDS.
GOOD BRANDS seller reserves the right to make changes to the product ordered that are related to technical developments under the conditions set out in Article R. 212-4 of the French Consumer Code.
For all products shipped outside European Union and overseas French départements and territories (DOM-TOM), the invoice price will automatically be calculated excluding taxes. Customs duties and/or other local taxes or import duties or state taxes will be requested by local administrative bodies. These duties and costs are not the responsibility of GOOD BRANDS. They shall be borne by the buyer and be their responsibility, both in terms of declaration and payment to the authorities and/or relevant agencies in the country in question.
4.2 - Orders - Quantity Limits
GOOD BRANDS seller reserves the right to refuse any order for legitimate reasons and more particularly if the quantities of products ordered are abnormally high for buyers who are consumers.
4.3 - Orders - Returns
The consumer has a right of return of fourteen days from receipt of his order to return any item that does not suit him and request an exchange or refund with the exception of the return costs which remain at his expense (5,90).
The right of withdrawal can be exercised with our customer service directly from our website in the "Contact us" section. We will immediately send you an acknowledgement of receipt of the withdrawal on a durable medium (for example, by email).
Returns must be made in their original condition and complete so that they can be remarketed as new. Any product opened or damaged by the consumer will not be taken back.
In case of withdrawal GOOD BRANDS will refund all payments received. Either by re-crediting the credit card or Paypal account of the consumer, or by bank transfer depending on the method of payment of the order.
GOOD BRANDS will be able to defer the refunding until the reception and the checking of the products.
Only orders that have been debited or paid for by the consumer are eligible for a refund. It is important to note that shipments made at our expense do not constitute a new purchase. Consequently, these shipments are not eligible for a refund.
4.4 - Orders - Delivery
GOOD BRANDS will process the order as soon as possible from Monday to Friday. Good Brands undertakes to ship orders within 24 hours after the validation of the order and subject to availability of stocks unless there are exceptional circumstances.
The estimated delivery time will be specified in your Order; however, as we use a third party to deliver Orders, it is possible that your Order will arrive before or after the estimated delivery time; if no delivery date is specified, then within 30 days after the date of the Order Confirmation unless there are exceptional circumstances and except in the case of pre-orders. Your order will be delivered to the delivery address that you specify when placing your order. If we are unable to deliver to your delivery address, for example if your delivery address is geographically remote, we will notify you before we accept your order. We reserve the right not to deliver to any country that is prohibited by applicable export laws. Products comprised within the same order cannot be delivered to different addresses.
4.5 - Orders - GOOD BRANDS Rights Regarding Orders
Without limiting the generality of any other section of this Agreement, GOOD BRANDS reserve the right to limit or refuse any Order you place with us. Further, we reserve the right to verify the validity of all Orders and/or cancel any Order if we find evidence of fraud, tampering and/or any other violation of the terms and conditions of this Agreement. We may, in our sole and absolute discretion, limit or cancel quantities purchased per person, per household or per Order. All orders of Products must be for your personal use only. By purchasing Products, you hereby agree not to resell or distribute such Products for any commercial purposes. All orders are subject to our acceptance or rejection based on Product availability, noncompliance with this Agreement or any other reason as determined in our sole discretion. These restrictions may include Orders placed by or under the same Account, the same credit card, and/or Orders that use the same billing and/or shipping address. We also reserve the right, in our sole and absolute discretion, not to ship items ordered or purchased through a Website to certain addresses. In the event that we are unable to or choose not to ship an item, you will be notified accordingly and the amount for that item charged in relation to your Order will be reduced accordingly.
GOOD BRANDS in its sole discretion may refuse to redeem any promotion code or offer that it believes in good faith to be fraudulent or improperly obtained and/or that has not been redeemed by the intended recipient of the promotion code or offer. GOOD BRANDS in its sole discretion reserves the right to invalidate and/or not honour promotions codes or offers that are obtained through any party other than GOOD BRANDS, including but not limited to, through third-party sites. GOOD BRANDS may modify or cancel an offer any time.
4.6 - Orders - Verification of Orders by GOOD BRANDS
All Orders are subject to verification by GOOD BRANDS at any time and for any reason. We reserve the right, in our sole and absolute discretion, to require proof of identity (in a form acceptable to GOOD BRANDS): (i) for the purposes of verifying the legitimacy of any Order and/or other information; and/or (ii) for any other reason we deem necessary, in our sole and absolute discretion, for the purposes of fulfilling an Order in accordance with our interpretation of the terms and conditions of this Agreement.
In order to help protect you and GOOD BRANDS from fraudulent transactions, we may provide your transaction-related information to a reputable third party organization to perform an address verification. This address verification is intended to ensure that the "bill to" address that you provide matches your credit card address.
5.1 - Products - personal use only
The products available on the website are intended for individual customers only and for personal use only.
GOOD BRANDS strictly prohibits the resale of any of the products purchased through our official website, or any samples we may provide to you.
We reserve the right, with or without notice, to cancel or reduce the quantity of any order, products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms of sales.
5.2 - Products - damage responsibility
GOOD BRANDS cannot be held responsible for any damage caused by the misuse of the products or failure to follow the recommended precautions.
The products meet the safety and health requirements, as well as fair trading and consumer protection laws, at the time they are introduced to the market. They comply with the relevant French laws in force at that time.
5.3 - Products - availability
Product availability is subject to stock limitations.
If the product you ordered is unavailable, GOOD BRANDS will promptly inform you and may offer an alternative product of similar quality and price. If no suitable alternative is available, a purchase voucher for the order amount may be offered, which can be used for future orders.
If you disagree with the offered solution, GOOD BRANDS will refund the amount paid within 5 working days.
Unless the non-performance of the contract is directly attributable to GOOD BRANDS, GOOD BRANDS is not t obligated to provide any additional compensation beyond the refund for the unavailable product.
6 - Dispute resolution
Good Brands shall not be liable for damages resulting from improper use of its products.
These online sales Terms and Conditions are subject to French law and specifically to the regulations governing distance selling (articles L. 121 – 16 to L. 121 – 20 of the French Consumer Code), Directive 97/7/EC of 20th May 1997 on the protection of consumers in respect of distance contracts, and the Act of 1st August 2000.
In the event of a dispute, you should first contact the company's customer service department by e-mail (hello+uk@typology.com) or through our contact page to try to resolve the dispute informally.
7 - Governing Law
The Terms and Conditions of this agreement and all related matters are governed by the domestic laws of France. You hereby irrevocably submit to the exclusive jurisdiction of the courts of France in relation to all disputes arising from or related to this Agreement, your use of a Website and any related matters.
If any provision of this Agreement is held invalid or unenforceable by any court having competent jurisdiction, such provision shall be enforced to the maximum extent permitted by applicable law, and the remaining provisions of this Agreement shall continue in full force and effect. No failure to exercise or waiver of any provision of this Agreement shall be deemed to be a further or continuing waiver of such provision or any other provision of this Agreement. This Agreement is binding upon you, your heirs, executors, beneficiaries, successors and assigns and you may not assign this Agreement to any other party without our prior written consent, which consent may be withheld in our sole and absolute discretion.
Questions
If you have any questions or concerns regarding our Website(s) or the terms and conditions of this Agreement, please reach out via our contact page.