Support

Typology Support

Select my free product

We frequently offer a products according to the amount of your order (excluding shipping costs). These products are selected automatically before the confirmation of your basket. You then have the option to change it, or choose not to receive it.
We invite you to check that they appear in your basket during the confirmation stage and to go back a step if the product is no longer included, making sure that your order is eligible.
Once the order has been validated, we cannot change it as the warehouse staff will use the invoice to prepare your order.

The offer cannot be applied to your next order, nor can it be combined with other current or future orders. No compensation will be made if the products are not included in your invoice and have therefore not been selected.

 

Products offered are subject to stock availability. In the event that a product is no longer available at the time your order is prepared, Typology reserves the right to replace the product in order to enable your order to be dispatched on time ( similar product depending on availability).

It will not be possible to choose another product as not all our products are eligible for this offer, and no exchange will therefore be granted.